![]() ![]() To download an update, select the corresponding Knowledge Base article in the following list, and then go to the "How to download and install the update" section of the article. Note that email accounts must already exist within the cPanel in order to be set up within Outlook. Click on File tab to get the Account Information screen Click on Add Account By default, the Email Account should be selected. 3) In this window, click on Server Settings. ![]() 2) Select the account named by clicking on its icon in the upper left corner of the screen (a green envelope). This will open up your accounts, including email addresses associated with that particular company or organization. We recommend that you install all updates that apply to you. When you first login to Outlook 2016, make sure that you are on the File tab. 1) Open up Outlook and select File then Accounts. These updates are intended to help our customers keep their computers up-to-date. This needs to be applied on the user level so don't set this as admin.Microsoft released the following security and nonsecurity updates for Office in June 2023. To fix that you need the regkey "ExcludeExplicitO365Endpoint" set to "1" under "HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover". Outlook 2026 and c2r by default always assumes you have 365 if it can see the domain authorised for a tenancy even if your MX and autodiscover still point onprem. This will give you a great view of the internal autodiscover issues rather than just the external version the testconnectivity page does (which is also very useful in its own right).Īlso one common issue I see is in situations where IT are moving to 365 but aren't licensed yet. The log will tell you where it's failing. Untick the 2 guessmart options and run the test. ![]() ![]() First of all the user was using 'Microsoft Exchange Server or compatible service' in Outlook 2013 for Office 365. Once opened hold ctrl and right click outlook in the bottom right system tray and choose test email autoconfiguration. User Microsoft Agent Moderator Replied on SeptemReport abuse Hello, We just installed Windows 10 and Outlook 2016 in a Laptop and trying to configuring Office 365 account but cannot do so. Run "Outlook.exe /PIM automappingtest" from the start menu or CMD or run until. Another option here is to open outlook without a profile and then run the built in autodiscover test tool. ![]()
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